Shipping policy
Shipping Policy
At Jay Kay Boutique, we are committed to delivering your order quickly, safely and responsibly. Below you’ll find everything you need to know about our shipping process.
Order Processing
- All orders are processed within 1–3 business days
- You will receive a confirmation email once your order has been dispatched
- Every item is carefully inspected before packaging
- Orders are packed securely to ensure they arrive in perfect condition
UK Shipping
We offer free standard delivery on all UK orders.
- Standard Delivery: 2–4 business days (Royal Mail or Evri)
- Next Day Delivery: Available at checkout for eligible orders
Please note: Next Day Delivery applies to delivery time only and does not affect order processing times.
United States Shipping
We offer free tracked delivery on all US orders.
- Delivery Time: 5–8 business days
- Tracking: Included with all orders
- Duties & Taxes: Fully included
There are no additional charges on delivery. The price shown at checkout is the final price you pay.
International Shipping (Other Countries)
We ship to selected countries across Europe, Asia, Australia and New Zealand.
- Delivery Time: 5–11 business days
- Shipping Costs: Calculated at checkout based on destination
Duties and Taxes
- Duties and import taxes are included for eligible destinations (including the United States)
- Customers will not be charged additional fees on delivery where this applies
- Any applicable charges will always be clearly shown at checkout
Eco-Friendly Packaging
We are committed to reducing our environmental impact.
- Wherever possible, we reuse packaging materials
- All recycled packaging is clean, durable and suitable for safe delivery
Additional Information
- Delivery times are estimates and may vary during peak periods
- International deliveries may occasionally experience customs delays
- If you experience any issues with your order, please contact us at info@jaykayboutique.com